Developing Expertise by Experience
At the core of peer support is the value placed on the use of lived experience of mental health adversities (including the experience of caring for someone with experience of mental health difficulties) and seeing this as a form of expertise.

About Peer Support
Unlike traditional models of support that rely primarily on clinical knowledge, peer support emphasizes the unique insights and understanding that come from having navigated similar challenges.
This lived experience creates a foundation for deep, meaningful connections, fostering trust and mutual understanding that may not always be present in other forms of support.
When individuals share their personal journeys, they offer not just empathy, but also practical wisdom, demonstrating that recovery and growth are possible.

Principle Non-directive
Taking a relational approach means fostering a supportive and respectful space where individuals feel heard and empowered to explore their paths. Instead of giving direct advice or imposing solutions, this approach focuses on active listening, curiosity, and open-ended exploration.


Principle Progressive
Helping people learn from their experiences enables them to grow, adapt, and move forward with greater self-awareness and resilience. Every challenge, success, or setback offers valuable lessons that can shape future decisions and personal development.
Principle Safe
Providing people with a safe, non-judgmental environment where they can share their experiences is essential for fostering trust, healing, and personal growth. When individuals feel heard and respected without fear of criticism or stigma, they are more likely to open up, reflect, and gain new insights.


Principle Supporting
Helping people make sense of their experiences in the context of their own lives, values, beliefs, and culture is essential for personal growth and self-understanding. Each person’s journey is shaped by their unique background, and offering support means recognizing and honouring those influences rather than imposing external interpretations.
Ensuring that support is available to those who need it is essential for fostering an inclusive and compassionate community. Whether it’s emotional, financial, or practical assistance, access to support can make a significant difference in people’s lives.


People benefit greatly from sharing their experiences, as it fosters connection, understanding, and personal growth. When individuals openly share their stories, challenges, and successes, they create opportunities for others to relate, find encouragement, and gain new perspectives.
Being genuinely interested in each other as individuals fosters meaningful connections and strengthens relationships. When we take the time to understand and appreciate people’s unique experiences, perspectives, and aspirations, we create a sense of belonging and mutual respect.


Sharing experiences across dimensions such as mental health difficulties and the use of services can be incredibly powerful in fostering understanding, reducing stigma, and creating supportive communities. When individuals openly discuss their challenges and journeys, it helps others feel less alone and encourages them to seek help without fear of judgment.